The Call Centre
Season 1
Overview
Fly-on-the-wall documentary following staff in the third largest call centre in Swansea.
Episodes
1. Happy People Sell
June 4, 2013
60 min
Nev finds admin assistant Kayleigh a new boyfriend and tea-lady Hayley gets a gift.
2. Some Will, Some Won't, So What, Next!
June 11, 2013
60 min
Nev needs to find a sales agent to represent the call centre in a nationwide competition.
3. Surround Yourself with the Right People and the Rest is Easy
June 18, 2013
60 min
Nev finds an unorthodox solution for dealing with top sellers Chickenhead and Griff.
4. The Cash Cow of the Company Has Stopped Giving Milk
June 25, 2013
60 min
The centre's most lucrative contract is ending and it's down to Nev to find a replacement.
5. Get Back on the Horse and Ride
July 2, 2013
60 min
CEO Nev hits the road to find a replacement contract for the call centre.
