999: What's Your Emergency?

The mother of nine-year-old Taleah calls 999 to report that her daughter has been racially abused by two 11-year-olds while out playing. It's the first time that Taleah has ever heard the N-word.

Over the last decade, incidents of violence perpetrated by young men have risen by 22%. This episode meets the police officers and paramedics in Wiltshire dealing with the consequences.

Following criminalisation of once legal highs, crack and heroin are on the up and users and dealers are getting younger as organised gangs flood small local communities with drugs.

This episode explores a troubling rise in domestic burglaries, from people caught stealing food to thieves targeting wealthy individuals. And a woman dials 999 when she hears someone in her house.

In Swindon one burglar is caught red handed, stealing frozen food from someone's freezer. Food bank use in Wiltshire has tripled over the last two years; is increasing poverty driving an escalation in burglary?

Police are dispatched when a member of the public finds a four-year-old boy wandering alone in the street.